Terms of Service

Brutally Honest Website Reviews is a service of RBA Marketing and Media, 1002 Boardly Hills, Sevierville, TN 37876. It provides an automated audit of a single web page against 84 checks, scored out of 100 and graded A+ to F-.

The free one-page audit is genuinely free: no card, no sales call required. We email you when your audit is scheduled. Once it starts, typical turnaround is under 72 hours. We do not guarantee any ranking, traffic figure, revenue figure, or return on investment. Every recommendation carries a range and a confidence level, never a guarantee.

The audit examines one web page. It cannot see your sales figures, order data, or Search Console account unless those are handed to it. Every recommendation should be checked against your own data before anything is deleted or redirected. You act on the report at your own risk.

We do not submit forms, place orders, or type in customer details while testing your page. While testing your page, our auditor never sends your name, email address or other personal details to any outside service. The providers that run this site, and what they receive, are listed in our Privacy Policy. See our Privacy Policy for what the form collects and how your data is handled. We do not recommend fashionable tactics that Google has retired or openly ignores.

You may only submit pages you own or have permission to audit. You may not use the service to probe pages you do not control for vulnerabilities, or to attempt to overload or disrupt the auditor.

The service is provided as-is. RBA Marketing and Media is not liable for any action taken or not taken on the basis of a report. The report is evidence about a page at a point in time, not a warranty of outcomes. To the extent the law allows, our total liability for any claim is limited to the fees you paid for the report in question in the 12 months before the claim.

Paid tiers are the Small Website Package ($1,000) and the Full Site Audit, which is quoted based on the number of pages and the data you provide. Both are described on our pricing page. Payment is due before work begins. We email you when your audit is scheduled. Once it starts, the Small Website Package is typically delivered in under 72 hours. Full Site Audit delivery time depends on the number of pages and the data analysed, and is agreed at the initial consultation before payment. Because each audit is a bespoke analysis of a specific page or site, paid reports are non-refundable once the audit has started. If you cancel before work has begun, you receive a full refund. If a paid report cannot be delivered for reasons on our end, you receive a full refund.

The report is provided to you for your internal use. You own the findings as they apply to your page. RBA Marketing and Media retains ownership of the underlying methodology, the 84-check framework, and the report template. You may not resell, redistribute, or publish the report in full without written permission. You may quote excerpts internally or to your own contractors.

We may update these terms when the service or the law changes. The effective date at the top of this page will reflect the most recent revision. Continued use of the service after a change constitutes acceptance of the updated terms. Material changes will also be noted on the page.

These terms are governed by the laws of the State of Tennessee, Sevier County. Any dispute arising from the service or these terms shall be resolved in the courts of Sevier County, Tennessee.

We may refuse or end service at any time if a submitted page is used to probe for vulnerabilities, overload the auditor, or otherwise violate acceptable use. We may also decline to audit a page we believe is illegal, deceptive, or outside our expertise. You may stop using the service at any time. Any refund for paid work follows the refund terms above.

Questions about these terms: info@rbamarketing.com or (865) 328-7990.